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雪紅阿姨尾牙大方送！！

Jan 18th 2014, 12:46

HTC的客戶服務在台灣是一流的，不過在國外真的有待改進。

在馬來西亞，一般從聯絡htc客服安排收件送機到修好送回至少都要等待三週以上，而且過程中常打電話追蹤進度都公式化的回答。。。＂在檢驗中。。。＂

而三星的維修服務，一般是三天內取件。

在國外如香港美國等都對相關客服有不滿，這是htc在全球化過程中仍無法同調的地方，有待改進。好的產品被爛的客服扯後腿，實在可惜。希望htc能加油！

各區投訴個案：
香港
http://www.appledaily.com.tw/realtimenews/article/3c/20140117/328773/%E4%B8%8D%E6%98%AF%E5%B9%BB%E8%A6%BA%EF%BC%81%E3%80%80%E5%94%90%E7%89%9B%E6%80%92%E6%80%92%E6%80%92%E8%AD%99HTC

中國
http://news.sina.com.tw/article/20140118/11611071.html

歐洲
http://www.mobiletoday.co.uk/News/12129/HTC_repairs_fall_into_disarray.aspx

馬來西亞
https://www.facebook.com/HTCMalaysia?filter=2

印度
http://www.technewscentral.co.uk/opinion-htc-losing-grip-india-due-poor-sales-service/id_5891

新加坡：
https://www.facebook.com/HTC/posts/10152077684793084

菲律賓：
http://ayandeatoinrandom.wordpress.com/2013/04/25/my-case-against-htc-philippines-and-sis-philippines/

http://www.mouthshut.com/product-reviews/HTC-reviews-925593068

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